Success stories

Industry-leading industrial companies use Evolute as a direct line to their customers

Case Study FLEX

Innovation, product diversity and above all
the constant exchange with its own
customers characterize the
power tool manufacturer FLEX.

"Initially, we weren't sure whether tradespeople would take part, but our experience has been good. In surveys, we have received additional feedback that the craftspeople are happy to take part and want to be invited to the next survey in the future. "
Dr. Christian Neuner
Managing Director of FLEX

The challenge

In the product development process, feedback from users was required. A costly and time-consuming process. This is where Evolute came into play.

Process

Recruitment of craftsmen with special requirements.

Already within a few days after the start of the project, the craftsmen were ready and the survey could begin.

Survey

32 questions in different formats were defined. On tool use, purchase motives, service life/type and handling & ergonomics

Result

40 opinions from craftsmen in 4 weeks, that have decisively advanced product development. Away from assumptions. Instead, real feedback and products that meet a real need.

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Digital craftsmen's advisory board
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Fast, direct surveys with a high response rate

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Picture by Anselm Zebner

Anselm Zebner

Co-Founder CEO of Evolute CX GmbH