Success stories
Industry-leading industrial companies use Evolute as a direct line to their customers
Case Study FLEX
Innovation, product diversity and above all
the constant exchange with its own
customers characterize the
power tool manufacturer FLEX.
"Initially, we weren't sure whether tradespeople would take part, but our experience has been good. In surveys, we have received additional feedback that the craftspeople are happy to take part and want to be invited to the next survey in the future. "
Dr. Christian Neuner
Managing Director of FLEX
The challenge
In the product development process, feedback from users was required. A costly and time-consuming process. This is where Evolute came into play.
Process
Recruitment of craftsmen with special requirements.
Already within a few days after the start of the project, the craftsmen were ready and the survey could begin.
Survey
32 questions in different formats were defined. On tool use, purchase motives, service life/type and handling & ergonomics
Result
40 opinions from craftsmen in 4 weeks, that have decisively advanced product development. Away from assumptions. Instead, real feedback and products that meet a real need.
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Digital craftsmen's advisory board
+ survey app
Fast, direct surveys with a high response rate
...
Anselm Zebner
Co-Founder CEO of Evolute CX GmbH